We only accept payment via PayPal. When making a payment you are transferred from our site to the secure PayPal web site. All of your Credit Card or Paypal transaction are handled via PayPal site. After completing your payment you will be transferred back to our site to confirm your order and submit your address.
We do not have access, and we do not need to have any of your Credit Card or Paypal financial data. Although PayPal is extremely secure, we are not responsible for protecting the financial and personal information you share with them.
In order to facilitate order placing and order status checking we do store your name, shipping address, email, your order and phone number. We do not and will not sell any information of clients. It is used to process your order and contact you with regards to issues about the order.
Taxes and Duties
Customers in Canada
Customers in Canada are required to pay sales taxes. Either GST or HST depending on your province. Customers in Ontario are also required to pay provincial sales taxes PST. These amounts will be added on a separate line while you checkout.
Customers in the U.S.A.
You may be charged; taxes, brokerage fees and or duties on the order. These fees, if applied, are your responsibility to pay if charged. If the package is returned to g-lab, due to non payment of these fees, you will be credited, minus all shipping and handling costs.
We ship to EU almost anywhere. A fixed rate depending on your shipping address. If no shipping method is available for your shipping address, please send us an email and if possible we will add your location. Your local government may charge you VAT, duties, brokerage or other fees on the order. These fees, if applied, are your responsibility to pay if charged. If the package is returned to g-lab, due to non payment of these fees, you will be credited, minus all shipping and handling costs.