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Shipping and Delivery

Shipping information

All products ship from Kitchener, ON, Canada. We aim to dispatch your order within 1-2 working days. Shown rates are in USA Dollars. Price include shipping and handling.

Canada  Letter-mail Up to 100 g Over 100 g up to 200 g Over 200 g up to 300 g Over 300 g up to 400 g Over 400 g up to 500 g
Price $1.80 $2.95 $4.10 $4.70 $5.05
U.S.A  Letter-post Up to 100 g Over 100 g up to 200 g Over 200 g up to 500 g
Price $2.95 $5.15 $10.30
International Letter-post Up to 100 g Over 100 g up to 200 g Over 200 g up to 500 g
Price $5.90 $10.30 $20.60

Status of Your Order

You can check the status of your order by going to the Order Status area of the our website.

Order Tracking

The shipping service we use is not a tracked service and we are not able to supply tracking information for your order.

We have obtained postage quotations for  tracked services using leading shipping providers and as we do not send large quantities of orders the individual cost per order would be to high  for a 100g parcel therefore it is not possible for us to offer a tracked service at the present time.

 

Returns

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you may return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Shipping fees are not refundable.

Items that have been used, soldered or powered-up are not returnable.

We can only accept the return of opened items if they are faulty.  We cannot accept returns for faults caused by over voltage being applied to inputs by the purchaser. All returns require an RMA number. E-mail us to acquire one. When returning an item to us, please clearly state why you are returning your parcel and whether you require a refund or exchange. Shipping costs of the returned items are the responsibility of the customer. Please note that the parcel is your responsibility until it reaches so we recommend that you send it via registered  post.

 

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