Frank Erdal from Åsane had a big surprise when he checked online banking this morning:
– I immediately realized that something was wrong. Many, many small sums have arrived in the account. In total, the amount is in the six figures, Erdal tells Dagbladet.
It was Bergens tide (BT) who first brought up the subject.
No “sender”
Erdal says the “sender” of the money is not listed on the transfers. The honest man from Åsane immediately contacted the bank, Fana Sparebank, to clarify the mysterious sums.
– I asked if it could be money laundering, he said.
SORRY: Fana Sparebank apologizes for the error on its website.
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Erdal’s wife also received unexpected money in her account. She is also a client of Fana Sparebank.
– We know that some customers have had several small sums paid into an account that is not theirs. This is due to an error at the Tietoevry data center, with which we are in communication, explains Kim Lingjærde, financial director of Fana Sparebank, to Dagbladet.
For a while, Lingjærde feared that it could affect several banks, but at 11 am he is of the opinion that it is limited to Fana.
Sorry
Geir Remman, press spokesman for Tietoevry, says they are working to correct the error.
– There is an error concerning Fana Sparebank. We are working to correct the error and obtain reimbursement of the amounts. We apologize to those affected, Remman told Dagbladet.
I woke up with the shock of the Christmas bonus
– Will this pose major challenges in recovering the money?
– We have procedures and follow these procedures. We ensure that the sums are returned in a controlled manner.
– The utmost seriousness
– How serious is this incident?
– We take all these incidents seriously, and then examine what happened technically, in order to correct the problem. We take this very seriously.
Erdal doesn’t think it’s bad that the large sum of money isn’t his.
– I understand it’s a mistake, and I hope they find out. It is surprising that the bank makes such mistakes, he told Dagbladet.
